Awards Categories

The North East Contact Centre Awards are open to all organisations in the North East of England with a contact centre function.

There is no limit to the number of entries organisations can submit for each category, except for categories 8 and 9 which are limited to one entry per stand alone site.

  1. Contact Centre Adviser of the Year
    Sponsored by Sunderland City Council
  2. Public Sector Contact Centre Adviser of the Year
    Sponsored by Contact Centre Professional
  3. North East Customer Champion
    Sponsored by BQ Magazine
  4. Inspirational Leader of the Year
    Sponsored by Premium People Recruitment Group
  5. Contact Centre Dream Team
    Sponsored by Cobalt Business Park
  6. Outstanding People Development
    Sponsored by Business Solutions - Contact Centre Academy
  7. North East Community Heroes
    Sponsored by Working Links
  8. North East Contact Centre of the Year (under 250 seats)
    Sponsored by Tyne and Wear Development Company
  9. North East Contact Centre of the Year (over 250 seats)
    Sponsored by Northern Recruitment Group

Please download the 2010 North East Contact Centre Awards Application Pack to view the judging criteria for each of the above categories.

Download a print-friendly application pack Alternatively email enquiries@contactcentreawards.co.uk
and we will send you an application pack by post.