Awards Categories

The North East Contact Centre Awards are open to all organisations in the North East of England with a contact centre function.

There is no limit to the number of entres organisations can submit for each category, except for categories 8 and 9 which are limited to one entry per organisation.

Media partner

Call Centre Helper - Media Partner
  1. Customer Experience Superstar
    Highbridge Business Park, Developers of Cobalt
  2. Contact Centre Adviser of the Year
    Sponsored by Infinity Contact Centre Solutions
  3. Contact Centre Technical Adviser of the Year
    Sponsored by Premium People Recruitment Group
  4. Best People Developer
    Sponsored by North East Contact Centre Academy
  5. Team Leader of the Year
    Sponsored by Contact Centre Professional
  6. Contact Centre Team of the Year
    Sponsored by Northern Recruitment Group
  7. Outstanding Contribution to Community
    Sponsored by Goodman, Developers of Rainton Bridge Business Park
  8. North East Contact Centre of the Year, Under 250 Seats
    Sponsored by One North East
  9. North East Contact Centre of the Year, Over 250 Seats
    Sponsored by Sunderland City Council

Please download the 2009 North East Contact Centre Awards Application Pack to view the judging criteria for each of the above categories.

Download an application pack