2009 Winners
Customer Experience Superstar
Winner
Runners-up
- Rob Schindler, CE Electric UK
- Vera Young, Fusion Contact Centre Services
- Barry Wolfe, More Than
Adviser of the Year
Winner
- Ashley Davidson, More Than
Runners-up
- Cherree Brodie, JML
- Toni McCabe, More Than
Technical Adviser of the Year
Winner
- Mark Brannan, EDS an HP Company
Runners-up
- Jason Hardman, CE Electric UK
- David Mead, More Than
Best People Developer
Winner
- David Beagan, EDS an HP Company
Runners-up
- Leanne Woodier, Churchill Insurance
- Steven Conlin, DWP, Middlesbrough Contact Centre
Team Leader of the Year
Winner
- David Clark, Fusion Contact Centre Services
Runners-up
- Michelle Storr, eaga plc
- John Hellens, EDS an HP Company
- Margaret Howe, More Than
Team of the Year
Winner
- BT Mobile Help 2nd Line, BT
Runners-up
- Outbound Team, eaga plc
- Resource Augmentation Recruitment Team, EDF Energy
Outstanding Contribution to Community
Winner
- More Than’ll Fix It, More Than
Runners-up
- CE Electric UK
- North East Give Team, Fusion Contact Centre Services
- Newcastle Contact Centre Sports and Social Committee,HM Revenue & Customsoms
North East Contact Centre of the Year, under 250 seats
Winner
- Department for Work and Pensions Service Desk, EDS an HP Company
Runners-up
- Gentoo Customer Service Centre
- Teachers' Pensions Contact Centre, Capita Hartshead
North East Contact Centre of the Year, over 250 seats
Judges' Special Award
Winner
- Ross Gardner, CE Electric UK
