2008 Winners

Customer Service Champion of Champions

Customer service champion of champions

Winner -

  • Donna Ward, More Than

Runners up -

  • Rebecca Brown, Fusion
  • Stella Wright, Northumbrian Water
  • Peter Fraser, EDS
  • Alison Nash, More Than

North East Sales Star

North East Sales Star

Winner-

  • Jonathan Hayes, More Than

Runners up -

  • Ros Workman, EDS
  • Richard Boardman, More Than

Contact Centre Advisor of the Year

Contact Centre Advisor of the Year

Winner-

  • Gillian Brough, CE Electric UK

Runners up -

  • Sam Gregg, GE Money
  • Stuart Marr, More Than 
  •  

Brightest New Star

Brightest New Star

Winner-

  • Christopher Banks, Fusion

Runners up -

  • Rachel Garner, Newcastle Building Society
  • Lyndsey Smith, More Than

Team Leader of the Year

Team Leader of the Year

Winner-

  • Abigail Holmes, EDS

Runners up -

  • Caroline Moscrop, AccuRead
  • Farouk Riaz, More Than
   

Contact Centre Dream Team

Contact Centre Dream Team

Winner-

  • The Recruitment Team, Barclaycard

Runners up -

  • Asda Loans Team, GE Money
  • Customer Support, More Than
 

Best Practice in People Development

Best Practice in People Development

Winner-

  • npower

Runners up -

  • Quality Assurance, Lloyds TSB
  • Fusion
 

Industry Champions

Industry Champions

Winner-

  • CE Electric UK
 

Contact Centre of the Year 2008 under 50 Seats

Contact Centre of the Year 2008 under 50 Seats

Winner-

  • CE Electric UK

Runners up -

  • District of Easington
  • Castle Morpeth Borough Council
 

Contact Centre of the Year 2008 under 200 Seats

Contact Centre of the Year 2008 under 200 Seats

Winner-

  • Northumbrian Water

Runner up -

  • EDS DWP Service Desk

Contact Centre of the Year 2008

Contact Centre of the Year 2008

Winner-

  • EDF Energy

Runners up -

  • Middlesbrough Contact Centre, Job Centre Plus
  • GE Money